7823
1. Grid mesh (p/n 25TU25140)
Replace at 15K:
1. Cleaning roller (p/n 25TU53200)
2. Oil filter (p/n 25TU53610)
3. PC drum charge corona wire assembly (p/n 11UM25090)
4. Cleaning blade (p/n 25TU55400)
TAUS0610733EN00
Solution ID
5
Solution Usage
Description
Light/washed out black copies.
Solution
CAUSE: M22 (black toner transport motor) is bound up and unable to transport toner to the developing unit.
SOLUTION: Repair the bind with M22. The bind may be due to toner clogged in the black transport tube. Thoroughly clean out the black toner transport tube
and ensure that M22 worm gear easily spins and rotates the transport tube drive gears.
Notes:
1. M22 is located on the lower right side of the Toner hopper unit. It is the motor that is positioned vertically (worm gear on top).
2. The cog belt, on the lower front side of the Toner hopper unit, must be driving when M22 is operating.
3. In full color mode copying the black areas will be green.
TAUS0611404EN00
Solution ID
5
Solution Usage
Description
Adobe* PageMaker* not printing correctly.
Solution
CAUSE: If the PostScript* driver is loaded under Microsoft* Windows, PageMaker will not print correctly if the PPD (PostScript Printer Description) is not
installed correctly within PageMaker. Although PageMaker is a Windows (and Macintosh*) program, it does not use a PostScript Windows driver in the typical
manner. The PPD must be installed manually on a Windows PC, much the same as it is loaded manually into the System\Extensions\Printer Descriptions
folder on a Macintosh.
SOLUTION: With PageMaker 6.0 and 6.5, the PPD file provided on the Konica disk must be manually copied from the disk (using Explorer, File manager,
etc.) to the Pm6\Rsrc\Usenglsh\Ppd4 directory. Before copying the file, make sure that PageMaker is not open. For a network installation, the path is
different. The program looks for the PPD in Pm6\Pm6user\Ppd4.
Without proper installation, PageMaker may use some other PPD or a generic default, called General. After copying the PPD to the PPD4 directory, start
PageMaker. The (Driver Name) PPD should show up in the PPD selection of the print dialog box. A PCL* Windows printer driver will have its capabilities
under a Setup button. Because the PostScript PPD is being installed, the printer's special capabilities are found by clicking on the Features button.
Notes:
1. See the PDF document PPD Installation For Adobe Pagemaker .
2. To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL http://www.adobe.com/products/acrobat/readstep2.html]]
* Trademark ownership information
TAUS0611833EN00
Solution ID
5
Solution Usage
Description
C3500 after the copies exit.
Solution
CAUSE: The black developer unit efficiency is detected three or more consecutive times as a malfunction.
SOLUTION: To ensure that there is a sufficient supply of black toner added to the developer, perform the following:
1. Check the black toner supply level in the toner hopper.
2. Check the black ATDC toner level by performing the following:
a. Press the Utility key.
b. Press [Meter Count] on the display screen.
c. Press Stop-0-0-Stop-0-1 to enter the service mode.
d. Press [Image Adjust].
e. Press [ATDC Level Setting].
f. Press [Black].
g. Use the arrows on the screen to change the setting. The adjustment range is 3% to 7%. The recommended setting is 5%. Use 6% only if the customer
10
Copyright 2006, Konica Minolta Business Solutions U.S.A., Inc.
October 2006
(152 stránky)
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